Hi Guys,Just called Samsung NZ again, but they don't seem to have the technical ability to offer any help with a situation I have with a new TV, I'm hoping I might be able to get better help on the Geekzone forums?I've already had one Samsung fail after only 8 months - a 48" version of the 5500 series LED TV's, and have recently had it replaced (Harvey Normans extended warranty) with a newer version of the old model.On getting it, I was surprised that as soon as it was powered on, it came up with "Store Demo" mode (???). Trying to set it up was a slow, slow, slow process, with it freezing on the T's & C's page for about 20 minutes. Following that I disconnected from the internet and tried to get it running without! To be honest, I'm not sure how I did it, but eventually I got it setup. The main problem is that we don't have UHF (terrestrial) access here, so we rely on a Freeview Satellite feed for the signal, and so the TV we originally purchased was specified because it has dual Sat & UHF tuners.Anyway (I digress), the problem is, that the new TV's menu's and SmartHub are shockingly slow! Hit Smartub and wait . . . wait . . . wait! After maybe 30-40 seconds, SmartHub apprears, and then some of the Apps (TVNZ On Demand, TV3, sometime YouTube etc etc), are also slow at loading and playing. We've only had the TV for a week, and already the wife is ready to throw it out of the window !!! Watching Shortie Street a couple of nights ago, the picture suddenly started to jerk around, and then we totally lost the audio too. TV3 was a waste of time, as we got audfio but only a black screen - no video at all.Other problems are associated with fast forwarding & Rewinding within SmartHub Apps.Initially I thought it to be an internet problem after all, mostly these problems were with SmartHub, and therefore via the internet . . . but on 3 devices, a speed test taken at the same time as the problems were occurring, gave me 12.4, 11.8 & 11.7Mb/sec.I've tried to reset both SmartHub and the TV (back to factory settings), but we're still getting the same problems.The previous TV (the 48") failed after being diagnosed with a motherboard problem by a local technician - do we have another issue with the replacement model???Appreciate your comments.Thanks
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