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Panasonic DX740 flickering - covered by warranty but...

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Hello,

Just posting here for thoughts on this situation as I find it quite "interesting"

We bought a Panasonic DX740 TV back in March, and it has recently started - at totally random intervals - flickering...total screen flickering to the point where it is unwatchable, but after a period of time (seconds to minutes) it will sort itself out.

Its not related to any inputs because I can changed to different inputs or just the TV itself and it still does it. I have powered it off/on and no difference.

So I contacted Panasonic, they directed me towards their warranty contractors (Teletech) and I contacted them to hear their thoughts (sending them details and a video of it happening).

They are sending someone round today to take a look at it. If they can't replicate it, they will take it away to replicate it. Then fix once they have identified the problem.

The part that I find interesting is that it is totally random. It can happen weeks apart, or days, or hours, there is no predicting it. So does this mean that they will take the TV away for an indeterminate time and we will be left to read books and stare at the wall or some other activity not related to a TV.

It seems a little unreasonable to take it away...but I also see from their perspective that they need to see it before being able to fix it...I am wondering if I should just take it back to the retailer and get them to handle it?

What are peoples thoughts on this?

Cheers


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